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Appointments
Book or cancel an appointment at our GP surgery.
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent appointments
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Ways to book
1. Telephone: 020 8698 6664
2. Request an urgent appointment online
Extended Access
We also have extended access available. See our Out of Hours information.
Book a routine appointment
Morning appointments can be made on the same day, and appointments can be booked in advance.
Ways to book
- Telephone: 020 8698 6664 between 8am to 6:30pm.
- In Person: Visit the surgery between 8am to 6:30pm and speak to one of our receptionists.
- Request an appointment online
Telephone appointments
Telephone appointments are available at Woodlands Health Centre to discuss results or less medically urgent problems. Please ask at reception if you would like to book one.
- Telephone: 020 8698 6664
Sickness certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.
Patients are requested, where possible, to telephone before 10am if a home visit is required that day.
Telephone: 020 8698 6664
We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes. On average four to five patients can be seen in surgery in the time it takes to do a single house call.
In addition, the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the surgery.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Using our secure online form
- Use your NHS account (through the NHS website or NHS App)
- Phone us on 020 8698 6664
Text appointment reminders
In the future we plan to send automatic reminders for pre-booked phone or face-to-face appointments, by text message. If you have any queries or concerns about this service, please speak to a receptionist.
Out of hours
Enhanced Access
As part of the Enhanced Access Contract for Lewisham Alliance PCN, Woodlands HC will run the following Clinics which will be accessible by all the practices in our PCN.
- Tuesdays: 6:30pm to 8pm
- Saturdays: 9am to 5pm
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.